My order was canceled but I have a pending charge on my card

When you place an order with us, our card processor will contact your payment card's issuing bank to confirm that your card has a valid number, and hasn't been reported as lost or stolen. This is communicated via an authorization for the full purchase and the transaction completes. However, if this authorization has not been received by our card processor then we do not proceed with the charge. Your bank may however hold this charge as pending on your account for between 7 - 10 business days before returning it to you.